Telefonische Unterstützung und Beratung unter:
Support and advice via telephone:
+49 80 53 79 45 40
Mon.-Thur. 09:00-12:00 am and 12:30-17:00 pm
Fri. 09.00-12:00 am and 12:30 – 16 pm
If you want to return an item, it must be unopened and undamaged. If this is the case, you can send it back to our shipping center (Oberflattig 6 in 99718 Clingen). Once we have received the item, you will be refunded the amount spent for it. However, you are required to pay for the shipping costs. In case of a quality defect complaint we would like to apologize in advance! Please send us a picture of the item including the batch number to [email protected] and describe the defects so that we can check your case. You will get your money back from us and we will also pay for the shipping costs.
Deutschland bis 50€* || 4,90€
Belgien, Frankreich, Luxemburg, Niederlande, Tschechien & Österreich bis 500€* || 8,50€
Dänemark, Finnland, Italien, Kroatien, Polen, Schweden, Schweiz, Slowakei, Slowenien, Spanien bis 500€* || 14,90€
Bulgarien, Estland, Lettland, Litauen, Rumänien, Ungarn bis 500€* || 19,90€
* Oberhalb der angegebenen Bestellwerte ist der Versand kostenlos